Privacy Policy

Updated July 2025

General

This Privacy Policy outlines how Kaspatec ZM collects, uses, and protects your personal information. We are committed to safeguarding your privacy while providing financial management services.

How, when, and what we collect?

We collect personal information such as your name, email, and financial data when you register, use our services, or interact with our platform. Data is collected during account creation, transactions, or support requests.

How and why we use your information?

Your information is used to provide and improve our financial management services, process transactions, and communicate with you. We may also use it for analytics to enhance user experience.

When do we disclose your information?

We may disclose your information to comply with legal obligations, protect our rights, or with your consent. We do not sell your data to third parties.

Where do we store your data?

Your data is stored securely on our servers, protected by industry-standard encryption and security measures to prevent unauthorized access.

Changes to this policy

We may update this policy periodically. Changes will be posted on this page, and we will notify you of significant updates via email or through our platform.

Automated decision making

We do not use automated decision-making processes that significantly affect you without human review.

Requests related to your personal information

You may request access, correction, or deletion of your personal information by contacting us through the support center.

Contact us, questions, updating your info, opting out

For questions, to update your information, or to opt out of certain data uses, please contact us at support@kaspatech.com.

Governing law and jurisdiction

This policy is governed by the laws of Zambia. Disputes will be resolved in the courts of Zambia.

Data retention

We retain your data only as long as necessary to provide our services or comply with legal requirements.