Frequently Asked Questions

All Questions
General
Technical
Features
Billing

General Questions

What is Kaspatec?
Kaspatec is a comprehensive financial management platform designed to help businesses streamline their accounting operations. It features multi-tenant architecture, real-time financial tracking, and comprehensive reporting capabilities.
Who is Kaspatec designed for?
Kaspatec is designed for businesses of all sizes, from small startups to large enterprises. It's particularly useful for entrepreneurs, financial professionals, and organizations that need reliable, secure financial management tools.
Is Kaspatec secure?
Yes, Kaspatec employs enterprise-level security measures including multi-tenant data isolation, encrypted connections, and secure authentication protocols to ensure your financial data remains completely private and secure.

Technical Questions

What is multi-tenant architecture?
Multi-tenant architecture means each user gets their own completely isolated database. This ensures that your financial data is completely separate from other users, providing maximum security and privacy while maintaining optimal performance.
Do I need to install any software?
No, Kaspatec is a web-based application that runs entirely in your browser. You can access it from any device with an internet connection - no downloads or installations required.
What browsers are supported?
Kaspatec works with all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of your preferred browser.

Features & Functionality

What financial features does Kaspatec offer?
Kaspatec offers comprehensive financial management including general ledger, journal entries, balance sheets, profit & loss statements, cash flow tracking, budget management, and automated reporting. It also includes commission tracking and multi-currency support.
Can I export my data?
Yes, Kaspatec provides multiple export options including PDF reports, Excel spreadsheets, and CSV data files. You can also set up automated email backups to ensure your data is always accessible and secure.
Does Kaspatec support multiple users?
Yes, Kaspatec supports team collaboration with role-based access controls. You can add multiple users to your account and assign different permission levels to ensure secure collaboration across your organization.

Billing & Pricing

How much does Kaspatec cost?
Kaspatec offers flexible pricing plans to suit businesses of all sizes. Visit our Plans page to see current pricing and choose the plan that best fits your needs. We also offer special pricing for educational institutions and non-profit organizations.
Is there a free trial available?
Yes, we offer a free trial period so you can experience Kaspatec's full functionality before making a commitment. Contact our sales team to set up your trial account.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. Your data will remain accessible until the end of your current billing period, and you can export all your data before cancellation.